Refund/Return Policy

Our policy is valid for a period of 7 calendar days from the date
of the purchase.
If you receive your order and are not satisfied for any reason
you can return the product for a refund.
If the period of 7 days has lapsed since the purchase,
we can't, unfortunately, offer you a refund. Refund requirements The following criteria must be met to qualify for a refund: - Product is defective - Product must be unused - Product must not be damaged In order to ensure the above criteria has been met, all returns will
be inspected. If the product does not meet the listed criteria,
we reserve the right not to issue a refund. Proof of purchase To complete your refund, we require a receipt, purchase order or
other proof of purchase. Please note that without the aforementioned
proof of purchase, we will not issue a refund. Sale and clearance items Only regular priced items may be returned, unfortunately sale or
clearance items cannot be returned. Shipping items Visit our Factory to return your items purchased through our online
store. Our staff member will process your return or exchange for you. You must take care to ensure that the goods are properly packaged so
that they will not be damaged while in transit. If the product is
found damaged or used beyond what it takes for us to reasonably
inspect it, then we may reject a refund. All refunds will be subject to a 10% restocking fee. Contacting us If you would like to contact us concerning any matter relating to
this Refund Policy, you may send an email to
Sales@furniturecityltd.com This document was last updated on July 05, 2022